Home Privacy Policy

Privacy Policy

DATA

Manek Ratna may as a result of your interaction with the website collect directly or indirectly nominative personal information about you, sometimes through the use of on-line or off-line forms. This information will be stored in and processed by Manek Ratna and/or its service providers or consultants information systems. The providing of some personal data may be mandatory in order to process your requests.

The data collected are to be used mainly for the rendering services to you. These data can also be used to keep you informed advise them of events, actions or publications that might arouse your interest.

Personal data, which may enable indirect identification, may also be collected and processed in order to better manage your connection and browsing.

To contact you via email facsimile, phone or text message, to deliver certain services or information you have requested.

MEDIA

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

PROFILE DELETION

At MR, we are committed to protecting the privacy and security of your personal data. This Deletion Privacy Policy explains how we handle data deletion requests initiated by users.
1. User-Initiated Deletion Process
Users can delete their accounts directly through the app. The process involves the following steps:
  • Users will be shown the account deletion policy for review before proceeding.
  • A reason for account deletion can be selected from a provided list or entered as a custom reason.
  • Users must enter their registered mobile number and verify the request by entering a One-Time Password (OTP) sent to their number.
  • Once the OTP is verified, the deletion request is sent to our server for processing.
2. Data Deletion Timeline
  • After a verified deletion request, the account and all associated data, including personal information, order history, and invoices, will be permanently deleted from our systems within 30 days.
  • During this period, the account will remain inaccessible, and the deletion process is irreversible.
3. Scope of Data Deletion
The deletion process includes the removal of:
  • Profile information (e.g., name, contact details).
  • Order history and transaction records.
  • Invoice details and any other associated personal data.
Some data may be temporarily retained to meet legal, regulatory, or fraud prevention requirements. However, it will also be permanently deleted once the retention period expires.
4. Deletion Requests Through the App Only
All account deletion requests must be initiated via the MR app. We do not process deletion requests made via email, phone, or any other external channels.
5. Contact Us
For further questions or assistance related to account deletion or this policy, please contact us at support@manekratna.com
©
Exit mobile version